Traces are the REMINDERS for Skyware System managers and users. These may include notifications of upcoming stays, or Tasks or Next Steps, any jobs that need to be taken care of, particularly related to any Functions or Events. They are based on Trace Date fields found throughout Skyware. Trace fields may be found on the Other tab of the Guest Information or Group Account screen, Additional Names and Servies tab of the Stay Screen, Contacts/Services tab of the Group Block Screen, and the Sales Calls Screen. When trace information is entered, a reminder will appear in the user's Personal Trace Calendar based on the trace date selected. The Personal Tracing Calendar allows Skyware Users to see what traces and appointments they have for a day or date range. Default Traces allow you to automatically add an entry to the Trace Calendar for a designated manager or user when a particular action is triggered, according to your designated set of parameters, rather than having to complete trace fields individually each time.
Traces are part of the Sales and Catering Module of Skyware.
If your Property does not currently have our Sales and Catering Module and you are interested in adding it, please contact us at Sales@SkywareSystems.com.
Date Updated May 06, 2021